Tracking Faults

The Faults screen provides information on states and configurations that may negatively impact the functionality of the Delphix Engine and which can only be resolved through active user intervention. When you login to the Delphix Management application as a delphix_admin, the number of outstanding system faults appears on the right-hand side of the navigation bar at the top of the screen. Faults serve as a record of all issues impacting the Delphix Engine and can never be deleted. However, ignored and resolved faults are not displayed in the faults list.

The Faults screen as shown below has two tabs, Current and Archive.

The number of system faults.

The Faults screen has two tabs, Current and Archive. Details of the selected fault are displayed on a card located to the right of the fault list. In the Archive tab, you can switch between Resolved or Ignored faults and reset all ignored faults.

Selecting Refresh (Manual), will refresh the faults table manually, or you can select one of the other available options from the drop-down menu, available options include; Manual, 1 Second, 1 Minute, 5 Minutes.

 (Note: as there is no longer a Refresh button on the screen, you must select Refresh (Manual) to refresh the screen.

 To search the Faults table, enter the name of the object you are looking for. The grid will refresh to display the selected object. You can also sort using the column headings. 

Resolve All will resolve all the  faults in your system.

Select to expand or close the objects in the grid.

Select  to export the information provided in the grid to a.csv file.

You can select and resolve multiple faults; the card panel will display the how many of each type are selected. For example:

 Details for the selected fault are displayed on a card. You can resolve or ignore faults by selecting the appropriate link at the bottom of the card.

Resolving and Ignoring Faults

Ignoring a fault will also ignore future faults of that exact type against the same object, so that future fault conditions will not be re-diagnosed even if the fault condition persists or recurs. No further notifications will be received for that specific fault condition. It is advisable to only ignore faults when the following criteria are met:

• The fault is caused by a well-understood issue that cannot be changed.
• Its impact to the Delphix Engine is well understood and does not require action.

For example, if you think that knowing about this error in future will be important, use "Resolve" rather than "Ignore". If you reset ignored items, this clears all ignored faults, but it leaves them as resolved and does not restore the actual fault. For reset ignored faults, new faults against the same object will no longer be ignored and you will again receive notifications. Examples: If you ignore a fault "Unable to ping host" for target "192.168.1.1", Delphix ignores "Unable to ping host" errors against target 192.168.1.1. You will never see the "Unable to ping host" fault again for that target 192.168.1.1 unless you reset ignored items. Similarly, some faults are raised against snapshots which are part of a dSource. Ignoring those errors only ignores similar errors for that exact snapshot. Tomorrow's snapshot could produce the fault again.